FAQ

  • Q:Are you a trading company or factory?

    A:We are direct factory with experienced engineers and employees as well as an approximate 5,000 square meters workshop area.

  • Q:Can we visit your factory?

    A:Yes, welcome to visit us at your free time, also we support video meeting in our factory.

  • Q:Is the Supplier Reliable?

    A:We produce this products more than 30 years, we have advertise on Alibaba, Made-in-China, after you place the order, whenever you want to see the production, we can send you video or picture to check. Our export team also have more than 15 years experience, we can solve all the problem you may meet in business. Welcome to visit us.

  • Q:Is the Quality Stable?

    A:We do test randomly in production, and test shipment before ex works. We have professional QC workers and high level test equipment, to assure each shipment in good quality.

  • Q:Shipment Delivery?

    A:Normally we can arrange shipment in 15 days, if customize the package, shipment can be arranged in one month, please negotiate with our customer service, we will tell you a firm date after check our production and your order quantity.

  • Q:Is the Payment Safe?

    A:We choose one of the largest bank in China, to assure your payment will arrive in safe condition, and all of the benefit company must send them the shipping document copy to bank for record.

  • Q:What services can we provide?

    A:Delivery Terms: FOB, CFR, CIF, EXW;

    Payment Currency: USD mainly, EUR, CNY;

    Payment Type: T/T mainly, Credit Card, Western Union, Paypal, etc.

    Most buyer pay 30% deposit, the balance payed before shipment.

  • Q:Can we get some samples before mass production?

    A:Yes, the sample is free, you only need to pay for the shipping. And we guarantee the bulk goods same with sample.

  • Q:What is delivery time / lead time?

    A:20 days-30 days, for the fixed data, please discuss with our customer service.

  • Q:What is your minimum order?

    A:3000kgs.

  • Q:Do you support customize package? Will my drawings be safe after sending to you?

    A:Yes, we can print as your design, we will keep them well and not release to the third party without your permission. We also can make design as your requests.

  • Q:Is it possible to know my orders going on without visiting your factory?

    A:We will offer a detailed production schedule and send weekly reports with pictures or videos which show the machining progress.

If you are interested in our products, you can choose to leave your information here, and we will be in touch with you shortly.


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